Contents
What you will learn ?
- The ultimate aim of this training program is to provide training and knowledge to individuals regarding social engine optimization
- with the help of this training program, individuals would be able to pursue their career in the field of social engine optimization
- This SEO training teaches how one can make a web page visible as one of the top results on Google or any other search engine
- Many skills are taught includes Google Ad-words, Google Analytics, Page optimization, proper keyword selection, page designing, etc
This Course Includes
- 9 hours on-demand video
- Access on mobile and TV
- Full lifetime access
- Certificate of completion
Requirements
- SEO is a technical topic and hence basic understanding of web technologies and the internet is expected. To understand the course content well and to be comfortable start working in this field, it is recommended that the user has familiarity with at least one programming language. Familiarity with web crawlers, indexing, and the scripting language is required. Users also need to know basic of the command line and Linux systems. Apart from these, previous exposure to analytics, particularly web analytics and web design is also preferred but not mandatory. If you have worked with PHP or JavaScript, then it is an added advantage.
Description
Course Overview: Customer Relationship Management (CRM)
This course is designed to enhance your comprehension of customer relationship management concepts. Participants will explore the history and evolution of CRM, along with crafting and implementing effective CRM strategies for customer retention and satisfaction.
Learning Objectives:
The primary goal of this course is to familiarize learners with diverse CRM practices across organizations. Learners will grasp various CRM strategies employed by businesses and how these strategies are tailored to their needs. The course incorporates two case studies to illustrate practical implementation of CRM strategies.
Intermediate-Level Curriculum:
This intermediate-level course introduces fundamental and practical aspects of customer relationship management. Key components include:
- Defining CRM: Experts dissect the CRM definition into digestible segments, facilitating a comprehensive understanding.
- Historical Context: Delve into CRM’s evolution, tracing its development since inception.
- Customer Relationship Matrix: Develop insight into the functioning and applications of the customer relationship matrix.
- Types of CRM: Explore strategic CRM, operations CRM, and management CRM, understanding their specific roles.
- Benefits of CRM: The course concludes with an exploration of the advantages presented by the CRM process.
Acquire practical insights into CRM through this course, building a solid foundation in customer relationship management practices.
Who is this Course for
- This SEO certification course is intended for web professionals, web designers, and system administrators. Those who want to make a career in this domain should enroll in this SEO training. Fresh graduates, as well as working professional who wants to optimize a website or is working with a company which specializes in optimizing web pages of their client, can be a good target audience for this course. Apart from these, individuals who host their own personal or professional blogs or websites can also benefit from this SEO training by learning important techniques to optimize their web page. This course can also be suitable for managers and web page owners who want to groom their SEO team and thereby need to be familiar with the domain himself as well.
Frequently Asked Questions
- What is the focus of this course? This course aims to enhance your understanding of customer relationship management (CRM), covering its history, development, and the execution of effective CRM strategies for customer retention and satisfaction.
- What are the learning objectives of the course? The course intends to help learners grasp how CRM operates in diverse organizations. It covers various CRM strategies employed by organizations and how they choose the most suitable strategy. It also includes real-world case studies for practical insights.
- Who is the target audience for this course? This intermediate-level course is designed for individuals seeking to gain a foundational understanding of CRM concepts. It’s suitable for those interested in understanding elementary and practical aspects of CRM.
- What topics will be covered in the course? The course covers key areas, including the definition of CRM broken down into easily understandable components, its historical evolution, the customer relationship matrix and its applications, and specific types of CRM such as strategic, operations, and management CRM.
- What will I learn by the end of the course? By the course’s conclusion, you will have gained insights into CRM’s definition, historical context, and evolution. You’ll understand how the customer relationship matrix functions, delve into strategic, operations, and management CRM concepts, and appreciate the benefits offered by the CRM process.
Price & Validity
Actual Price : Rs.1999/-
After 100% Discount : Rs.0/-
Valid for First 1000 Users or till the last date. Hurry up before it closes
